Let's sort this out
Sorry to hear something isn't right. We're a small team and we take this seriously, so let's fix it for you.
The quickest way: reply to any of our emails and tell us what's happened (wrong size, a fault, anything at all), with a photo if it helps. A real person reads every reply and will get back to you, the same day wherever we can.
We'll make it right.
Tom, Arvello Customer Care

